Claims and Disclosures
Explore our service guarantees and legal disclosures. Understand the terms that define our commitment to order accuracy and fulfillment speed.
Service Guarantees
We stand by a 100% order accuracy guarantee. This means if there is ever an error in order fulfillment, we not only correct it but also cover the costs. Our commitment is to maintain precision in every order we process.
Fulfillment Timelines
Orders released by 2:00 PM CT are shipped the same day. This 4-hour fulfillment window ensures that your products reach customers swiftly. It's our promise to enhance your business efficiency by meeting tight deadlines.
If we miss a fulfillment deadline, we take responsibility and address any related costs to keep your operations smooth and reliable.
Legal Disclosures
Founders 3PL operates under Armbrust Holdings, LLC. Our facility is FDA-registered and holds ISO 13485 and ISO 9001 certifications. These certifications reflect our adherence to quality and regulatory standards essential for handling health and wellness products.
Transparent Pricing
Our cost-plus pricing model features a flat 20% management fee. Every line item is visible, ensuring complete transparency. This approach demystifies your invoices and prevents hidden costs from affecting your budget.
- Flat 20% management margin
- Visible line items for all costs
- No hidden fees or unexpected charges
Terms of Service
Our terms of service outline the agreements and responsibilities between Founders 3PL and our clients. These include compliance with shipping regulations, maintaining product data accuracy, and adhering to packaging standards. Our terms are designed to protect both parties and ensure a smooth operational relationship.
- Compliance with all regulatory standards
- Accurate product data provision
- Adherence to packaging and labeling standards
Transparency in pricing and accountability in service are non-negotiable principles at Founders 3PL.
Philip Quick, Founders 3PL