General Conditions Explained

Standard billing terms including minimum charges, surcharges, and account setup requirements explained clearly

Transparency in Pricing

At Founders 3PL, we believe in full visibility. Our cost-plus pricing ensures that every charge is clear and understandable. A flat 20% management margin is applied to all line items, so you know exactly what you're paying for.

Transparency is not just a policy; it's a promise. Every line item is visible, ensuring no hidden fees.

Order Accuracy Guarantee

Our 100% order accuracy guarantee sets us apart. If a mistake occurs, we cover the correction costs. This commitment to precision ensures your customers receive exactly what they ordered, enhancing their satisfaction.

Fulfillment Timelines

Efficiency is key in logistics. Orders released by 2:00 PM CT ship the same day. This rapid fulfillment capability is critical for maintaining customer satisfaction and meeting delivery promises.

Certifications and Compliance

Our Facility Standards

Our Central Texas facility is FDA-registered, ISO 13485, and ISO 9001 certified. These certifications ensure that we meet the highest standards for quality and safety, particularly important for clients in health, wellness, and consumer electronics sectors.

FDA Registration: Ensures compliance with federal regulations.
ISO 13485: Tailored for medical device quality management.
ISO 9001: General quality management standard.

Integration Capabilities

We seamlessly integrate with major platforms like Shopify, WooCommerce, and NetSuite, among others. This ensures your ecommerce operations connect smoothly with our logistics services, reducing the complexity of order management.

Shipping Partners

Our partnerships with major carriers like UPS, FedEx, USPS, and DHL enable us to offer competitive shipping rates and reliable delivery options. Whether you need regional carriers or LTL solutions, we've got you covered.

Evaluating a 3PL Partner

When choosing a 3PL, look for transparency, reliability, and integration capabilities. Ask potential partners for a breakdown of their pricing and service commitments. A credible 3PL will have no hidden fees and will provide clear, upfront information.