Operational Playbooks
Step-by-step workflows that define how Founders 3PL executes every phase of fulfillment — from onboarding to daily operations.
Our playbooks are not theoretical. They are the documented procedures our warehouse teams follow every day.
Onboarding Timeline
The 30-day launch sequence from signed contract to first shipment — milestones, owners, and deliverables.
Define the System
How we map your SKU catalog, set bin locations, configure shipping rules, and establish SLAs.
Execute Daily
The daily fulfillment cadence — order release, wave planning, pick-pack-ship, and end-of-day reconciliation.
Receive & Control
Inbound receiving procedures — appointment scheduling, PO matching, damage inspection, and putaway.
Escalations & Exception Handling
How we handle shorts, damages, address issues, and carrier exceptions without slowing the line.
Continuous Improvement Cadence
Weekly metrics reviews, monthly business reviews, and quarterly planning sessions with every client.