Carrier Audit and Refund Recovery

Recover avoidable parcel and freight charges through post-shipment audit.

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What This Includes

Carrier Audit and Refund Recovery

Invoice Verification

Inspect every carrier invoice against contracted rates to identify discrepancies.

Service Level Audits

Check for late deliveries and incorrect charges, ensuring service level agreements are met.

Refund Claim Filing

Automatically file claims for eligible late deliveries and billing errors.

Monthly Reporting

Detailed monthly reports on audit findings, savings realized, and claim statuses.

Dispute Resolution

Handle disputes with carriers to ensure compliance with contract terms.

Cost Recovery

Maximize cost recovery through systematic post-shipment audits and follow-ups.

How We Execute

Audit and Recovery Process

1

Data Collection

Gather shipment data and carrier invoices for detailed analysis.

2

Automated Checks

Run automated checks for discrepancies between invoices and contracts.

3

Claim Submission

Submit claims for identified errors and track resolution progress.

4

Review and Report

Review audit outcomes and provide clients with actionable insights.

Controls

Audit Safeguards

Audit Standards

Audit FrequencyWeekly audits for continuous oversight
Discrepancy DetectionAutomated alerts for rate mismatches
Claim Success Rate90% success rate on filed claims
Resolution TimeAverage resolution within 30 days
Who It's For

Industry Applications

Carrier audit and refund recovery is essential for businesses seeking to optimize shipping costs and improve delivery performance.

E-Commerce Retailers

High shipping volumes with complex rate structures benefit from regular audits.

Subscription Services

Frequent shipments with time-sensitive delivery windows require vigilant oversight.

Manufacturers

Large-scale freight movements need accurate billing to maintain margins.

Health and Wellness Brands

Ensures compliance with shipping standards and cost controls.

Consumer Electronics

High-value shipments demand precise tracking and cost recovery.

RUO lab supply company shipping temperature-sensitive products on Monday-Wednesday schedules.

Results That Ship

Case Studies

100% Order Accuracy

Hardcover journal fulfillment with lot-level tracking per print run, optimized void-fill packaging, and transparent cost-plus pricing.

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0 Product Damage

Fragile grooming products shipped in right-sized cartons with labor-based billing and same-day promotional kit assembly.

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FEFO Lot Rotation

Supplement fulfillment with lot and expiration tracking, multi-channel barcode control, and EDI compliance for iHerb.

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0 Kitting Errors

Microbiome testing kits with 5–30 components assembled via barcode-validated scanning and linked return tracking.

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100+ Active SKUs

PPE and air filtration fulfillment with barcode-validated picking across 100+ SKUs, brand-specific QC, and packaging engineering.

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100% QR Attribution

Luxury direct mail with serialized QR codes, white-glove kitting, and temperature-controlled material storage.

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30% Shipping Savings

Subscription HVAC filter fulfillment with DIM-weight optimization, SKU complexity management, and carrier negotiation.

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0 Breakage Rate

Premium Shabbat kits with fragile glass handling, gift-ready presentation standards, and founder-led quality control.

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Mon–Wed Ship Days

Cold-chain lab supply fulfillment with ship-day rules, temperature-controlled packaging, and next-day carrier optimization.

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FDA Registered Facility

ASTM Level 3 PPE distribution with lot-level traceability, compliant documentation, and multi-channel fulfillment.

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0 Assembly Errors

TIME Best Inventions respirator with multi-component kit assembly, component-level inventory, and configuration validation.

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500+ Addresses/Campaign

Y Combinator-backed corporate gifting with multi-address batch processing, personalization accuracy, and holiday surge capacity.

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Want to Optimize Your Shipping Costs?